Stop Spelling.
Start Chatting.
Your agents spend 2–4 minutes per call doing the phonetics dance. HelloSpello ends that — with one 6-digit code.
Sound familiar?
Every single day, agents burn valuable time on a solved problem.
The real cost
It's not just annoying — it's expensive.
2–4 min wasted per call
On phonetics alone — multiply by hundreds of calls per day
Data entry errors
Wrong names, numbers, IDs — leading to re-verification loops
Customer frustration
Spelling their own name three times over is a terrible experience
Higher cost per ticket
Longer handle time = more agent-hours = higher operational cost
From live call to clean data — in under 10 seconds
No app download needed. No phone numbers exchanged. Works on any device.
Generate
Agent clicks once to create a unique 6-digit code during the call
Share the Link
Paid agents: click "Send SMS Link" — one tap, done. Free agents: tell the customer to go to HelloSpello.com and read out the code
Customer Joins
Customer opens HelloSpello.com on any device, enters the 6-digit code — no app download needed
Chat & Confirm
Customer types name, ID, uploads files — agent sees it instantly. All data permanently deleted when chat ends.
* The "Send SMS Link" button is a paid Business Agent feature. Free agents share the code verbally or paste the link manually — both work perfectly.
Everything your agents need
Built for professional teams who are on the phone all day.
Instant Typed Chat
Customer types while agent listens — real-time, zero transcription lag. Names, IDs, addresses — all in text.
File Sharing
Customers can upload invoices, screenshots, ID documents — directly inside the chat. No email attachment needed.
No Phone Numbers
Both parties stay private. No personal number ever exchanged. Privacy-first by design.
Works on Any Device
Phone, tablet, laptop — customers join from whatever they have open. No app download required.
SMS Link
Paid agents get a one-click "Send SMS Link" button — free agents share the code verbally or paste the link manually.
Zero Data Retention
When a chat is deleted, all data is permanently removed from the database — nothing is stored, archived, or retained. Ever.
Any team that talks to customers
If your agents are on calls and need customer details — HelloSpello is for you.
🎙 Call Centers
Agent needs customer's full name, account number, and address during a live call.
✓Customer types it in seconds — agent copy-pastes directly into CRM. Done.
🏥 Healthcare
Patient calls to confirm appointment or share insurance ID and date of birth.
✓Patient types DOB and policy number — no spelling each digit aloud, no errors.
🏦 Financial Services
Client calls to discuss account. Rep needs to verify identity and collect reference numbers.
✓Client sends ID number over encrypted chat — no phonetics, no mismatch, no re-verification.
💻 SaaS Support
Support agent needs error logs, order ID, or a screenshot from the user to debug an issue.
✓User uploads file directly in HelloSpello — no back-and-forth emails, no upload portals.
Every call — the clock is ticking
Here's what data capture really costs your team with traditional methods vs HelloSpello.
| Task | Traditional | HelloSpello |
|---|---|---|
| Collecting customer name / IDPhonetics, spelling loops, repeated corrections | 1–2 min | ~5 sec |
| Correcting mis-heard spellingsAsk customer to repeat — still get it wrong | 1–2 min | 0 sec |
| Receiving files / screenshotsEmail request → wait for attachment → verify manually | 2–5 min | ~10 sec |
| Total data-capture per callCumulative cost across all three steps above | 5–10 min | < 1 min |
HelloSpello cuts data-capture time by up to 90% — with better accuracy and a dramatically smoother customer experience.
Kill the phonetics.
Start in 60 seconds.
No setup friction, no app to download for customers. Just share a code and go.
Try HelloSpello Free for 7 Days →